{"xsrfToken":"0845e76d857f099329991c1878a2d84eeced2510_lout","branding":{"id":"1","key":"et","name":"AppLiger products","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#7265b8","headerLinkHoverBGColor":"#7265b8","headerBadgeColor":"#7265b8"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/49b4ed59-1dda-4df0-82d8-fd0864a6ee3e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjY1MGFkMy1mOTZmLTRiODgtYmY0MC00ODA3MmY0NzhlODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5YjRlZDU5LTFkZGEtNGRmMC04MmQ4LWZkMDg2NGE2ZWUzZSI6WyJyZWFkIl19LCJleHAiOjE3MzUzMzQ0NDAsIm5iZiI6MTczNTMzMzg0MH0.xj3JaanqXZ4lrYv6vKJ2H_DHpAMqTmPlBWMwEZRizw8&client=02650ad3-f96f-4b88-bf40-48072f478e83&mode=fit","logoId":"49b4ed59-1dda-4df0-82d8-fd0864a6ee3e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AppLiger Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AppLiger Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/767b6d71-62d3-4f72-a7d1-bcb2aa003ccf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjY1MGFkMy1mOTZmLTRiODgtYmY0MC00ODA3MmY0NzhlODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc2N2I2ZDcxLTYyZDMtNGY3Mi1hN2QxLWJjYjJhYTAwM2NjZiI6WyJyZWFkIl19LCJleHAiOjE3MzUzMzQ0NDAsIm5iZiI6MTczNTMzMzg0MH0.8QDf4M6BRCfEo49Ra7-loLcvifMd238ubfo0Zd5EDy0&client=02650ad3-f96f-4b88-bf40-48072f478e83&height=300&mode=fit","bannerMediaApiFileId":"767b6d71-62d3-4f72-a7d1-bcb2aa003ccf","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"et","projectId":10001,"serviceDeskId":1,"name":"AppLiger products","description":"<p>Welcome! You can make a request to AppLiger using the options provided.</p>\n<p>By submitting this form, you agree to AppLiger's <a href=\"https://help.appliger.com/easy-templates-for-jira/end-user-license-agreement\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Terms of Service</a> and <a href=\"https://help.appliger.com/easy-templates-for-jira/privacy-policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy Policy</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"34","name":"Legal - Consent Management","descriptionHtml":"<p>This form allows you to subscribe to receive notifications from us regarding changes to our legal terms (including our legal policies) and our list of sub-processors. To subscribe, you must (1) include an email address under “Email confirmation to,”* (2) check one or both boxes under “Email Lists” and (3) click “Send.”</p>","callToAction":"Legal - Consent Management","introHtml":"<p>Subscribe to receive notifications from us regarding changes to our legal terms and our list of sub-processors.</p>","icon":10533,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"<p>Check out Knowledge Base: <a href=\"https://appliger.atlassian.net/wiki/spaces/ET/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://appliger.atlassian.net/wiki/spaces/ET/overview</a></p>","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"<p>Check out Knowledge Base: <a href=\"https://appliger.atlassian.net/wiki/spaces/ET/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://appliger.atlassian.net/wiki/spaces/ET/overview</a></p>","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"17","name":"Request access to Trust Center","descriptionHtml":"<p>Here you can request access to the locked documents from our <a href=\"https://trust.appliger.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://trust.appliger.com/</a> portal or ask additional questions relevant to security, privacy, and so on. <br> Describe your request, goals, documents that need to be shared and your contact information.</p>","callToAction":"Request access to Trust Center","introHtml":"<p>Unlock documents and ask more questions at <a href=\"https://trust.appliger.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://trust.appliger.com</a></p>","icon":10533,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[1],"key":""},{"id":"35","name":"Security issue or incident","descriptionHtml":"","callToAction":"Security issue or incident","introHtml":"<p>Flag a known security vulnerability with us</p>","icon":10566,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"<p>Check out Knowledge Base: <a href=\"https://appliger.atlassian.net/wiki/spaces/ET/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://appliger.atlassian.net/wiki/spaces/ET/overview</a></p>","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"<p>Check out Knowledge Base: <a href=\"https://appliger.atlassian.net/wiki/spaces/ET/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://appliger.atlassian.net/wiki/spaces/ET/overview</a></p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,5,6,4,17,34,35]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a9d29ad-2634-3833-8a3c-e45f68a0eb57","appLinkName":"System Confluence","appLinkUrl":"https://appliger.atlassian.net/wiki","spaceKey":"ET","spaceName":"Easy Templates for Jira","spaceUrl":"https://appliger.atlassian.net/wiki/spaces/ET","isServer":false},"labels":[],"projectKey":"ET","serviceDeskId":1,"kbLinkDomainURLs":["https://appliger.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjY1MGFkMy1mOTZmLTRiODgtYmY0MC00ODA3MmY0NzhlODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUzMzUwNDAsIm5iZiI6MTczNTMzMzg0MH0.x7iwXi3N-DCJ3Ws-eGQ1NNqgHewbPBAodFpjZzEnIWU","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"02650ad3-f96f-4b88-bf40-48072f478e83","tokenDurationInMins":20}},"reqCreate":{"id":4,"projectId":10001,"form":{"name":"Other questions","descriptionHtml":"<p>Check out Knowledge Base: <a href=\"https://appliger.atlassian.net/wiki/spaces/ET/overview\" class=\"external-link\" rel=\"nofollow noreferrer\">https://appliger.atlassian.net/wiki/spaces/ET/overview</a></p>","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"<p>Check out Knowledge Base: <a href=\"https://appliger.atlassian.net/wiki/spaces/ET/overview\" class=\"external-link\" rel=\"nofollow noreferrer\">https://appliger.atlassian.net/wiki/spaces/ET/overview</a></p>","icon":10466,"iconUrl":"https://appliger.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Product","description":"Choose related product","descriptionHtml":"<p>Choose related product</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10033","label":"Easy Progress","selected":false,"children":[]},{"value":"10004","label":"Easy Templates for Data Center","selected":false,"children":[]},{"value":"10002","label":"Easy Templates for Jira Cloud","selected":false,"children":[]},{"value":"10003","label":"Easy Templates for Jira Server","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10157","fieldConfigId":"10298","label":"Base URL of your Jira instance","description":"Enter base URL of your Jra instance, e.g. https://[companyname].atlassian.net","descriptionHtml":"<p>Enter base URL of your Jra instance, e.g. <a href=\"https://[companyname].atlassian.net\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://[companyname].atlassian.net</a></p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10158","fieldConfigId":"10299","label":"SEN/Entitlement number","description":"Add Entitlement number of Easy Templates app if applicable","descriptionHtml":"<p>Add Entitlement number of Easy Templates app if applicable</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/4","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/4","calendarParams":{"firstDay":0,"date":"2024-12-27T22:10:40+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a9d29ad-2634-3833-8a3c-e45f68a0eb57","appLinkName":"System Confluence","appLinkUrl":"https://appliger.atlassian.net/wiki","spaceKey":"ET","spaceName":"Easy Templates for Jira","spaceUrl":"https://appliger.atlassian.net/wiki/spaces/ET","isServer":false},"labels":[],"projectKey":"ET","serviceDeskId":1,"kbLinkDomainURLs":["https://appliger.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjY1MGFkMy1mOTZmLTRiODgtYmY0MC00ODA3MmY0NzhlODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUzMzUwNDAsIm5iZiI6MTczNTMzMzg0MH0.x7iwXi3N-DCJ3Ws-eGQ1NNqgHewbPBAodFpjZzEnIWU","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"02650ad3-f96f-4b88-bf40-48072f478e83","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}