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Why I can't find "Create from Template" or "Manage Templates" menu items (Server version)?
There's different implementation for such functionalities for Cloud and Server instances. Make you sure you spot at dedicated section of Create Issue from Template and Manage Tempates articles of our knowledge base.
Manage templates for Server requires enabling "Bulk Change" Global Permissions for "jira-software-users" group. Check it out:
I get "Internal server error" while Applying template on Cloud
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Contact us if you have such issues. Every that case needs to be reviewed and specifically adapted by our team.
Can I save Original Estimate as a part of Template?
Yes. To make it possible - make sure, the “Time Tracking“ field is added on the default/creation screen in your instance/project screen schema.
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