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Open Google Chrome and go to the page where the issue is occurring.
Right-click anywhere on the page and select Inspect or press
F12
(Windows) orCmd + Option + I
(Mac) to open DevToolsDeveloper Tools.Navigate to the Network tab in DevTools.
Make sure the Preserve log checkbox is selected.Click the Record button (red circle) if it’s not already active.
Reload the page to capture the activity.
Perform the steps that trigger the issue.
After reproducing the issue, right-click anywhere in the Network panel, select Save all as HAR with content, and save the file.
Save the HAR file.
2. Mozilla Firefox
Open Firefox and go to the page where the issue is occurring.
Right-click anywhere on the page and select Inspect or press F12
Ctrl + Shift + E
(Windows) orCmd + Option + E
(Mac) to open Developer Tools.Click on the Network tab.
Make Click the gear icon (settings) and make sure the Persist logs checkbox is selected to retain the logs.
Reload the page to capture all the activity.Once you have reproduced the traffic.
Reproduce the issue.
After reproducing the issue, right-click anywhere in the Save button (a floppy disk icon) to export the HAR Network panel, select Save All As HAR with content, and save the file.
3. Microsoft Edge
Launch Microsoft Edge and go to the page where you are experiencing the issue.
Right-click and choose Inspect or press
F12
(Windows) orCmd + Option + I
(Mac) to open Developer Tools.Switch to the Network tab.
Ensure that the Preserve log option is checked.
Click the red record button (if not already active) and reload the page to start capturing data.
Once the problem has occurred, click on Save (floppy disk icon) to export the HAR file. Export as HAR.
4. Safari
Open Safari and go to Preferences.
Navigate to the Advanced tab and check the box for In Safari, enable the Develop menu by going to Safari > Preferences > Advanced and checking Show Develop menu in the menu bar.
Load the page where the issue occurs.
In the menu bar, click on Develop and then Show Web Inspector.
Go to the Network tab.
Reload the page to start recording the network activity.
After reproducing Reproduce the issue, click .
Click on the Export icon (looks like a floppy disk) to save the HAR file(the button is near the Disable Caches checkbox).
5. Internet Explorer
Open Internet Explorer and go to the page experiencing the issue.
Press F12 to open the Developer Tools.
Go to the Network tab and click on Start capturing.
Refresh the page to capture all network activity.
After reproducing the issue, click on Save (floppy disk icon) to export the HAR file.
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A note, Microsoft's Using Windows Internet Explorer Developer Tools Network Capture KB can be used to identify how to diagnose network issues. For further info on HTTP codes, please look through HTTP/1.1 Status Codes.
If you are IE 11, please follow the steps covered in Analyzing your webpage's network traffic, and use Export captured traffic.
More details on Atlassian Knowledge Base
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