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Due to the specific of data storage in in Server/Data Center environment and difference in the current Template structure on the Cloud - we don’t support the automatic migration of existing templates from Server/DC to the Cloud.

However, there’s a proper workaround possible.

How to migrate Easy Templates to Cloud from Server/Data Center

  1. While on Server/DC - Create Jira issues and it’s related structures from existing templates on you selected Jira project(s)

    1. Use all the Templates you want to migrate to Cloud

  2. Proceed with your Jira migration path according to the defined plan using selected tool https://www.atlassian.com/migration/plan/cloud-guide#migration-tools

  3. Install Easy Templates for Jira Cloud https://marketplace.atlassian.com/apps/1219112/easy-templates-for-jira-issues

  4. Once your Projects and Jira issues migrated to Cloud - re-save tickets (=re-create) as the new Templates on Cloud.

  5. Now you can use your Easy Templates for Jira again!

For any questions or feature requests contact us via Customer Portal

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