Jira Cloud Instructions
This option is available for users with the System or Project Administrator role only
For System Admins
To manage saved Templates. Follow the steps:
Go to your Jira Cloud instance
On the top menu: Apps → Manage your Apps → find “Easy Templates for Jira” section on the left side bar ➔ Manage Templates
or type on your keyboard "gg" and call "quick access popup"
when you can type "Manage Templates"When navigated - a list of available templates will be shown
You can Edit, Delete, Sort templates
Check the Enabling template fields. Cloud for better understanding Template Editing abilities on Jira Cloud
Click on template name to enable/disable fields, turn on/off child issues creation or change content of Parent/Child issues
For Project Admins
Go to Project Settings → Apps → Easy Templates
Manage templates: change templates’ fields, scope, delete, copy templates from there.
Note
If the Project, which issue was a source for a Template, was removed from the instance then the Template might be broken for editing and hidden from using while new issue creation.
Jira Server and Data Center Instructions
This option is available for users with the System Administrator role only
There's a slight difference in Template Management between Server and Cloud version.
Go to your Jira Server instance
Jira Software ➔ Projects ➔ "Manage templates"
When navigated - a list of available templates will be shown
You can Edit, Delete, Sort templates
Add, Edit subtasks
For any questions or feature requests contact us via Customer Portal Or drop us email support@appliger.atlassian.net