Permissions
This page explains who can use templates vs who can manage templates in Easy Templates for Jira, and what Jira permissions are required in a project to apply templates or create issues from templates.
Easy Templates – Manage Templates (Global permission)
“Easy Templates – Manage Templates” is a NEW Jira Global permission added by the app. It lets admins grant template management rights to specific users (via Jira groups) without making them Jira Site Admins or Project Admins.
✅ What it enables (Template Manager abilities):
Create / Edit / Delete / Clone templates
Use “Save as template” in the issue menu
Manage global templates
Manage project templates in projects where the user has Browse Projects
Access template management from Apps → Templates view
🛠️ How to grant it (admin steps):
Create/select a Jira group (e.g.,
easy-templates-managers)Add users to that group
Jira Settings → System → Global permissions
Grant Easy Templates – Manage Templates to that group
Note: This permission does not grant Jira project permissions like Create Issues or Edit Issues.
✅ Table 1 - Who can do what?
Action | Template User (any Jira user) | Template Manager |
|---|---|---|
Apply template to an issue | ✅ * | ✅ * |
Create issue(s) from template | ✅ * | ✅ * |
Create / Edit / Delete / Clone templates | ❌ | ✅ |
“Save as template” in issue menu | ❌ | ✅ |
Legend: ✅ allowed, ❌ not allowed, ✅ * = allowed if Jira permissions allow (see Table 3)
👥 Table 2 - Who is a Template Manager?
User type | Template User | Template Manager |
|---|---|---|
Jira Site Admin | ✅ | ✅ |
Jira Project Admin | ✅ | ✅ |
Group member with “Easy Templates – Manage Templates” | ✅ | ✅ |
Regular Jira User | ✅ | ❌ |
🧩 Table 3 - Jira permissions needed
If you want to… | You must have in the target project |
|---|---|
Apply a template to an issue | Edit Issues |
Create issue(s) from a template | Create Issues |
📍Where can I manage templates?
Jira Site Admin: Manage app (Apps → Easy Templates) + Project settings (any project)
Jira Project Admin: Project settings (projects they admin)
Users with “Manage Templates” global permission: Apps → Easy Templates (and only for projects they can Browse)
Most common “why can’t I…?”
Can’t save/manage templates → you’re not a Template Manager
Can’t create issues from template → missing Create Issues in that project
Can’t apply template → missing Edit Issues in that project